Case Study

Case details

Industry: Medical Devices

Service Type: Mentor / Advisor

“Knowing Nicole professionally for over a decade throughout my various business pursuits, she was the obvious choice of mentor to call when I landed myself in a completely different management environment. Faced with pressures such as upscaling logistics, customer service and inventory management to cope with increased customer demand for our product, whilst building a strong sales and marketing field force, Nicole was there to advise during our many ‘sounding board’ calls as I transitioned from corporate into a quickly upscaling start-up environment.

Nicole’s’ breadth of experience from working in various family-run SME, large pharmaceutical, mining, finance, and medical device enabled her to quickly assess, often over the phone, who the stakeholders were in any situation and present a multitude of strategies I could take.

From hiring the right people as we built our company culture to performing gap analyses in our process, Nicole’s’ wealth of experience in sales effectiveness, leadership and management was evident throughout her consultation. Her genuine passion and willingness to see me succeed and enhance my management skills, combined with her ‘no fluff’ approach is a rare combination in business consultants today.

How many times do we end up using our friends or family members as sounding boards for business-critical decisions? As our work hours increase the need to take genuine time out and switch off is more important than ever. Having Nicole’s mentorship provided me an engaged and experienced business professional to call on the way home so by the time I arrived at the front gate I had workshopped the plan of attack for tomorrow’s meeting or that next awkward staff conversation and didn’t need to carry these thoughts through the door. So, from myself and my family – Thank you Nicole!

 

Louise Sillar

National Manager

Medical Device Company

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